01

Start with the decision

Write down the single decision each important page should help a visitor make. If the page has several competing jobs, fix the hierarchy before changing colours or components.

02

Trace proof to action

Every claim needs nearby evidence and a sensible next step. Measure qualified actions, form completion and sales conversations, not just page views.

03

Score the problem

Give each problem a commercial score: traffic affected, intent level, fix cost and confidence. The best website work removes the most doubt for the least waste.